RE: "making it look pretty"

Subject: RE: "making it look pretty"
From: "Ron Hearn" <RHearn -at- cucbc -dot- com>
To: "Techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 25 Sep 2007 12:39:30 -0700

Once I was given a document and instructed to "tart it up". I resisted
the urge to ask what kind of lipstick they wanted.


Ron Hearn
Documentation Specialist
MemberDirect(r) Product Development
phone: 604 730 6391
email: rhearn -at- memberdirect -dot- ca
website: memberdirect.ca


-----Original Message-----
From: techwr-l-bounces+rhearn=cucbc -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+rhearn=cucbc -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of Cardimon, Craig
Sent: Tuesday, September 25, 2007 12:37 PM
To: Dori Green
Cc: Techwr-l
Subject: "making it look pretty"

>> They still refer to the complicated process of information management

and rewrite and presentation as "making it look pretty", though. Sigh.
<<



Sometimes they don't even get that far.



They have jobs that are difficult enough to do, without understanding
what WE do, too.



And when they pause, searching for the correct words, I jump in with
something like, "I will work on the clarity, organization, and flow of
the information." They nod and continue.



It is a step above prettying things up.







Craig Cardimon

Technical Writer

Marketing Systems Group

ccardimon -at- m-s-g -dot- com



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printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
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References:
"making it look pretty": From: Cardimon, Craig

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