Re: Documentation Correctness was Re: How many levels of indentsandheads are reasonable?

Subject: Re: Documentation Correctness was Re: How many levels of indentsandheads are reasonable?
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 17 Oct 2007 07:42:37 -0700

Offhand, I would say that most people in the TW field understand,
instinctively if not explicitly, that if a "rigorous analysis" has not
been conducted to identify "the essential tasks to be performed"
and "the interrelationships between the tasks" by the developers
before development reaches a stage where there's anything to
write about, then the product or system being developed is going
to be inherently "disjointed and incomplete" (in other words, bad),
documenting it six ways to Sunday will not correct its basic
conceptual and design faults, and the document team's energies
will probably be better spent polishing up their resumes and
interviewing skills and looking for their next jobs or contracts
instead of trying to become substitute project managers and
engineers.

"Successful" and "quality" documentation doesn't turn a product
whose development process is bad into a good product, it just
makes it easier for readers to quickly realize that the product is
bad. The best discussion the "TW acedemic or industry
communities" can have on this subject is to help writers learn
how to identify companies with such development processes
in time to avoid joining them in the first place.

Gene Kim-Eng



----- Original Message -----
From: "Richard Lewis" <tech44writer -at- yahoo -dot- com>
>I spend alot of my time creating data flow diagrams to tie together disjointed and incomplete requriements and tech specs. I am by
>no means perfect, however, the difference before and after is usually profound.
>
> But think about it: I am stating that nobody in the TW acedemic or industry communities knows about or is willing to admit to
> what is key to success in creating quality docs - especially for larger scale systems. Ya have to admit to it, either I am right
> and the world is wrong, or vice versa.


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