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Re: Post current product user docs to company website?
Subject:Re: Post current product user docs to company website? From:"Sandy Harris" <sandyinchina -at- gmail -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 7 Dec 2007 08:37:55 +0800
On Dec 7, 2007 6:56 AM, V. Camgros <camgros -at- mindspring -dot- com> wrote:
> I must not have been clear: I agree with publishing our finished documentation on
> a corporate web site accessible to all--even to the competition.
>
> I am less certain about the docwiki idea. I hesitate because of the unknowns involved.
> How does such information get maintained when things change? How does information
> get tested, verified, and corrected? When opinions differ, how is that handled fairly
> and accurately in a competitive environment?
>
> Of huge importance in my mind is whether such a wiki replaces or supplements
> traditional documentation. It will be difficult for the same writing staff to do both. ...
Good questions.
Another approach that might work is to have a mailing list, a web forum or
a wiki for your users and let the writers of the more formal docs scavenge
from that, even quote it as required.
--
Sandy Harris,
Nanjing, China
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