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Shlomo, thanks, but the fact that the links worked for some people and
not for others suggested that it was not a source or construction
problem, but rather one of settings and software on the users' systems.
I posted what I believe was going on, in a wrap-up message titled
" PDF Link to another PDF wouldn't open" yesterday.
> -----Original Message-----
> From: Shlomo Perets [mailto:shlomo2 -at- microtype -dot- com]
> Sent: Thursday, January 17, 2008 06:02
> To: McLauchlan, Kevin
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re:
> You wrote:
> >I have a PDF document on our company website.
> >A link on the first page of the document is an active link that takes
> >to a second document when I'm browsing with FireFox (which is my
> >However, it does NOT work as a live, clickable link when I'm browsing
> >with Internet Explorer or with Opera 9.2. ...
> Any error message when activating the cross-file link?
> If the files are on a public web site, could you indicate a sample
> What are the authoring tools used to create the PDF?
> Notice that sometimes a similar problem may be encountered even with
> that are perceived as internal -- see example/more details
> at http://www.microtype.com/Hmmms.html#0702
> [ If you use FrameMaker 8.0, see
> for more information on cross-file linking problems when PDFs are
> through web browsers. ]
> Shlomo Perets
> MicroType, http://www.microtype.com * ToolbarPlus Express for
> FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat
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