RE: Problem Calling WebHelp from Application

Subject: RE: Problem Calling WebHelp from Application
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "Keith Hansen" <KRH -at- weiland-wfg -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 29 Jan 2008 11:13:34 -0500


On Behalf Of Keith Hansen

... had problems with WebHelp opening.
It sounds like a security problem.
Are you using Internet Explorer, and are you allowed to change the
security settings? Go to a more relaxed general setting, and also relax
any of the specific settings, such as popups, Active, zones, etc.
Actually, first try setting Firefox as your default browser, and see if
the problem persists. If the problem goes away, then you can go back to
IE knowing that the problem is the browser (or its settings) and not
something more general to your computers or network.

Kevin
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Follow-Ups:

References:
Help me keep track of the time I spend writing, with meetings, and with Graphics.: From: SB
RE: Help me keep track of the time I spend writing, with meetings, and with Graphics.: From: Tammy Van Boening
Problem Calling WebHelp from Application: From: Keith Hansen

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