RE: RoboHelp or Flare?

Subject: RE: RoboHelp or Flare?
From: "Chris Vickery" <cvickery -at- arenasolutions -dot- com>
To: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>, "Techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 29 Jan 2008 09:40:44 -0800

Hi Craig

I'm facing a similar decision myself, and I was curious what tipped the
balance in Flare's favor for you. My feeling is that Adobe's RH support
feels uncertain for future development. I also think Flare may be more
likely to offer full DITA import functionality, and multi-byte character
recognition. Any insight?

thanks!

Chris

-----Original Message-----
From: techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+cvickery=arenasolutions -dot- com -at- lists -dot- techwr-l -dot- com]
On Behalf Of Cardimon, Craig
Sent: Tuesday, January 29, 2008 8:02 AM
To: Techwr-l
Cc: Jennifer Morse (MadCap)
Subject: RE: RoboHelp or Flare?

I posted this query back on 26 December 2007:

>>>>>

I'm gonna open 'er wide up on this one. I'm evaluating a test version of
Madcap Flare based on what I have read about it.

Based on what you all know, those of you who have use one or both and
have since settled on a product, which would you recommend?

I am currently using Adobe RoboHelp 6.

We post help online, but we also use lots of printed documentation, too.

<<<<<

We have gone with MadCap Flare. I have lots of learning to do, but I
feel good about this decision.



I initiated this evaluation on my own and recommended we buy Flare. My
manager then authorized the purchase of the whole MadPak Authoring
Suite.



When I told my manager I was evaluating Flare as a possible replacement
for RoboHelp, he agreed with my reasoning and asked that I keep him
informed. He visited the MadCap site himself, looked around, and liked
what he saw. He may have downloaded his own trial copy, but I can't say
for sure.



We both like the fact that Flare has ex-RoboHelpers on the team and
looks after their own. MadCap has a family feeling I like. That sort of
thing is rare these days.



-- Craig


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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats
or
printed documentation. Features include support for Windows Vista & 2007

Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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RE: RoboHelp or Flare?: From: Cardimon, Craig

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