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You asked how the big guys are doing it. I'm with a big guy and I addressed
how we do it. it's a way to take care of what you are asking. The reason you
are asking is because you aren't doing it. Don't ridicule a method that
works just because you aren't doing it.
On 2/21/08, McLauchlan, Kevin <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
> "Usability design"?!? <giggle> <chortle>
> Your company can, in conjunction with marketing, sales, and usability
> design, create 3-6 personas ...[...]
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