Re: Writing Corrective Actions for customers?

Subject: Re: Writing Corrective Actions for customers?
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
To: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
Date: Mon, 21 Apr 2008 17:00:34 -0700

The question was about a corporate client, and the apparent context was
that of a freelancer. Freelancers, since you seem to lack the concept,
have discretion in the work they accept.

Where one gets off dumping on people who preserve their freedonm in this
regard is something you'll have to explain to me, unless your egregious
offensiveness is intended. You three sound like unreconstructed
bottom-feeders and tyrants.

Please spend your efforts getting a clue instead of defacing the list
with these self-absorbed self-congratulatory public, offensive, and
apparently ignorant comments.

I yield the balance of my time to anyone else whpo wants to bash back on
these pompous twits.

Ned Bedinger
doc -at- edwordsmith -dot- com

Combs, Richard wrote:
> Michael West wrote:
>> I just find this attitude incomprehensible.
>> A tech communicator has been asked to perform a
>> straightforward tech communications task, and other tech
>> communicators are crying "foul!"
> <snip>
>> I've been a tech writer for 30 years, and I've observed that
>> the "us" and "them" adversarial approach reflected in the
>> quotation above is the biggest thing holding our profession
>> back from the recognition we all seem to crave.
> Gene Kim-Eng wrote:
>> I'm not going to address the remainder of your post, since
>> you seemed to think my last comment was sarcasm. It was not.
>> I was entirely serious.
>> If a writer reporting to me on staff refused an assignment to
>> provide technical writing support to another department
>> because the work "should rightly fall to a different job
>> description," that writer would be starting down the road to
>> not working for me anymore. A contractor who responded the
>> same way would already have reached that destination. I
>> encourage people who work for me to express any concern they
>> may have about their assignments, but they still need do them.
> Thank you, gentlemen, for some badly-needed good sense. I was
> astonished, catching up on this thread, to see responses to the OP
> encouraging paranoid suspicion, uncooperativeness, and a
> passive-aggressive "that's not my job" attitude. (And for a contractor,
> even, not some union lout with job security!)
> I not only wouldn't want someone with an attitude like that working
> _for_ me, I wouldn't want them working _alongside_ me.


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RE: Writing Corrective Actions for customers?: From: Combs, Richard

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