Re: SOMEbody reads...

Subject: Re: SOMEbody reads...
From: "Julie Stickler" <jstickler -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 24 Apr 2008 12:43:57 -0400

I belong to the rather active Yahoo user forum for the product that I
worked on in my previous job. I left that company almost a year ago,
but I still lurk the forum because every week or so one of the
questions is answered with "You can find that in [doc name]."

It just happened again this morning. I swear, it makes me *so* happy
every time one of the forum members points to the docs as holding the
answer to a question. It doesn't even have to be one of my docs.
(Although that is extra special!)

And every now and then, if there is a question that no one has
answered, and I know it is in one of the docs, I'll reply and point
the customer towards the information he's looking for. I firmly
believe that we should encourage our users to "Read the Fine Manual."


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


SOMEbody reads...: From: McLauchlan, Kevin
Re: SOMEbody reads...: From: Gene Kim-Eng
RE: SOMEbody reads...: From: McLauchlan, Kevin
RE: SOMEbody reads...: From: Gordon McLean

Previous by Author: Re: Microsoft Word - Enlish and French dictionaries in the same document
Next by Author: Re: Naming template styles
Previous by Thread: RE: SOMEbody reads...
Next by Thread: Re: SOMEbody reads...

What this post helpful? Share it with friends and colleagues:

Sponsored Ads