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The sad part is that such concepts form the basis of many academic programs in "technical communication."
tekwrytrhttp://www.tekwrytrs.com/ - Contract business analysis and solutions development in Visual Basic .NET, ASP .NET, SQL Server, and XML. Specializing in cost-effective rapid application development (RAD), prototyping, and service-oriented architecture (SOA) IT solutions for SMBs.> From: techwr -at- genek -dot- com> To: tekwrytr -at- hotmail -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com> Subject: Re: TC vs TW> Date: Thu, 8 May 2008 08:09:44 -0700> > I had a writer who talked like that once (I didn't hire her, she came> with the group when I took it over). Her entire time working for me> was an endless series of campaigns to introduce various "new> paradigm online user experience" concepts to "enhance" the> 25-page printed manuals and the small help app that were> packaged in the boxes with our instruments. Never mind the fact> that most of our customers were so not interested in any online> user experience that our designs had to include connections for> optional modems because most of our customers' labs didn't> have network connections. She eventually left us for a more> "forward thinking" company whose commercials featured a> sock spokespuppet, and I lost track of her after that.> > Gene Kim-Eng> > > ----- Original Message ----- > From: "Technical Writer" <tekwrytr -at- hotmail -dot- com>> > There are arguments for the value of TW to the organization. From the > > standpoint of business value, the most used arguments (such as "increasing the > > richness of the user experience") are the least persuasive.>
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