RE: "always read and follow the instructions"

Subject: RE: "always read and follow the instructions"
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: <Gause_Brian -at- emc -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 4 Jun 2008 11:18:21 -0400

On Behalf Of Gause_Brian -at- emc -dot- com spake thusly:

> I agree that this is pointless text.
> Short example: I was watching my roommate attempt to put together his
> new TV stand a couple weeks ago. When he started to have issues
> a couple screws, he couldn't figure it out. Sitting nearby, watching
> struggle, I reminded him, "You should check the documentation." About
> times, I reminded him. Eventually, he gave up and skipped the two
> screws...
> Some people wouldn't read documentation if you paid them. Silly
> (inside the book) are just a complete waste.

Here at the office, I received a new DELL computer with monitor,
keyboard, etc. a few weeks ago.

Accompanying the components were a couple of copies of a not-so-slim
paperback novel entitled
"Dell Computers and Monitors
Product Information Guide"

This fabulous (and weighty) tome turned out to be page after page of
warnings, disclaimers, agency notices, etc., repeated in multiple
>From my point of view as a user/customer, there was no actual content.
The monitor did have a glossy one-sheet affair showing
points-of-interest and a couple of instructions. The computer didn't.
There wasn't even anything showing how to open the case or the baby-step
instructions on how to install expansion cards, memory upgrades, etc.
It's no wonder that people don't RTFM.

The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


"always read and follow the instructions": From: Milan Davidovic
Re: "always read and follow the instructions": From: Susan W Gallagher
RE: "always read and follow the instructions": From: Gause_Brian

Previous by Author: RE: French-Canadian Word List Wanted
Next by Author: Saving frequently and making backups (was RE: Fun with Word
Previous by Thread: RE: "always read and follow the instructions"
Next by Thread: RE: "always read and follow the instructions"

What this post helpful? Share it with friends and colleagues:

Sponsored Ads