RE: Use of "Please" and the Like in Documentation

Subject: RE: Use of "Please" and the Like in Documentation
From: "Keith Hansen" <KRH -at- weiland-wfg -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 5 Jun 2008 14:31:52 -0500

Leonard wrote:

<<I use "please" only when the reader is doing the company a favor, such
as contacting us for a purchase or with information about bugs or
possible improvements.>>

I agree. In technical documentation, just tell the reader what to do.
It's not like you are beseeching a favor from him. You are an authority
guiding him. ..

For marketing material, it makes more sense. ("Please contact us for a
free sample.")

Keith
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References:
Use of "Please" and the Like in Documentation: From: Barbara Vega
RE: Use of "Please" and the Like in Documentation: From: Leonard C. Porrello

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