Re: Snagit 9 errors

Subject: Re: Snagit 9 errors
From: <rstone75 -at- kc -dot- rr -dot- com>
To: aveatrob -at- gmail -dot- com
Date: Tue, 10 Jun 2008 13:31:46 -0500

Hi Rob

I started using it today as well. Oddly enough, about ten minutes before seeing your post, my copy issued a "Parameter is incorrect" error. The error did go away quickly and hasn't yet returned, but thought I'd share.

I've never found any product that compares to SnagIt. My vote is to report the errors and TechSmith will likely issue a patch shortly if they can isolate the issue.

Cheers... Rick :)

Rob Hudson wrote:
> The ubiquitious screen capture tool has failed me in its latest
> incarnation. Version 9 gives persistent "an invalid argument was
> encountered" errors. Searching the help base revealed no solutions.
> Any other technical communicators try the newest version and have this
> difficulty?
> Should I be looking into alternate software that can capture,
> annotate, and "torn edge" captures?


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