Exploring new documentation options

Subject: Exploring new documentation options
From: "Shannon Wade" <SWade -at- daktronics -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 18 Jun 2008 09:18:08 -0500

We are currently in the process of exploring new software to write our manuals. We are users of Word 2007. We find it horribly inadequate to meet our documentation needs. Can any of you that work for software companies (or write software) offer any information?

We would like something that can interact with Windchill and Glovia and that is also user-friendly when it comes to developing software help files. We're currently using RoboHelp for the help files and are experiencing painful moments with it as well. (Read: we probably wouldn't mind switching from that either.)

We've explored FrameMaker, Author-It and ArborText. Do any of you have opinions on these programs? Are there other programs you can think of that might be more efficient?

I subscribe to digest, so if you could please send responses to me directly and to the list, I would appreciate it.

Shannon Wade
swade -at- daktronics -dot- com


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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