Re: Annoyed with Tech Smith

Subject: Re: Annoyed with Tech Smith
From: "Lin Sims" <ljsims -dot- ml -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 9 Jul 2008 15:24:40 -0400

I actually posted my concerns to Techsmith's customer help site. This
is the response I got:


Unfortunately many of those drawing tools were lost in version 8's
editor, though the framing might be replicated by using the shape tool
from the drawing interface.

Also - the padding is built in to the text box, but it is usually not
as bad if you do a transparent text box with no frame/border should
reduce or eliminate the padding, though the formatting changes to
alignment will still persist.


Naturally, the frame tool is the one I needed LEAST, so that
workaround isn't useful. And I never put a frame around my text boxes
and there is still considerable padding. Yeah, I think I'm going to
try going back to 7. All the neato-capture doo-dads do me no good if I
can't edit things the way I need to!

On Tue, Jul 8, 2008 at 4:54 PM, Lin Sims <ljsims -dot- ml -at- gmail -dot- com> wrote:
> My rant is that between version 7 and version 8, they dropped the
> "drawing tool" palette (seen in SnagIt Studio) for a paint tool in the
> new Editor. No more polylines, no more arcs, no connectors, no frames.
> Except for frames, I used all of those heavily, and there's no
> equivalent in the paint tool.
> I've also found that altering text using the Text tool has become
> harder. In SnagIt Editor 7, you could draw a transparent text box over
> the text you wanted to replace, match up your fonts, type in your
> preferred text, and turn the text box solid and bob's your uncle.
> In SnagIt 8, turning the text box solid shoves in some sort of padding
> all around the text you just positioned so it is no longer where you
> need or want it AND the extra size of the box is obscuring nearby
> stuff that you didn't want altered.
> I swear, I'm about ready to downgrade back to 7 at home and see if I
> can do the same at work.
> Lin
> On Tue, Jul 8, 2008 at 2:06 PM, Rob Domaschuk <rdomaschuk -at- printable -dot- com> wrote:
>> <RANT>
>> I was using the trial version of Snag It and it expired this morning. No
>> biggie - I clicked on the link in the software to buy it for $39.95.
>> When it takes me to their page, it's $49.95 and they won't honor the
>> $39.95 that their software advertised.
>> </RANT>

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xml editor?: From: Crimmin, Peter
RE: xml editor?: From: Lauren
RE: xml editor?: From: Keith Hansen
RE: xml editor?: From: Combs, Richard
Annoyed with Tech Smith: From: Rob Domaschuk
Re: Annoyed with Tech Smith: From: Lin Sims

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