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Word automatically rebuilds a default normal.dot file when it's opened, so
there is no need to back it up.
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From: techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Lauren
Sent: Monday, July 14, 2008 4:07 PM
To: 'Hemstreet, Deborah'; 'Holly Steele'
Subject: RE: Word not behaving
> From: Hemstreet, Deborah
> Step 2: Close Word again and delete Normal.dot
Yikes. I think there should be a note to back-up Normal.dot in location
away from the templates folder so that it can be re-built if necessary.
Otherwise, everything else Deborah says sounds right.
I have had the "can't select or copy" issue, but it was years ago and the
fix then was to either restart Word or reboot my system; I don't recall
which. I think the problem was related to some form of graphics memory or
other memory issue on a work machine.
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