RE: PDF Creation Errors

Subject: RE: PDF Creation Errors
From: "Sam Beard" <sbeard -at- oico -dot- com>
To: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 30 Jul 2008 16:53:32 -0500


Thanks for the response, first and foremost.

When I took another look at the Print dialog, I saw that it was set
to print 2 copies (a by-product from a predecessor that seems to have
ALWAYS selected to print two copies of the files, for whatever reason!).
So, I changed that to one and tried again. I still got the same error
when Generate Acrobat Data was selected. This works to generate the PS
file, and the PDF is generated fine, so that was the source of the two
copies of each chapter in the resulting PDF. However, I still can't
generate the Acrobat data. The data is set up in the appropriate manner,
but it seems to cause an error with generating the PDF. Here's the
resulting message I get from Distiller, which I don't remember ever
seeing before on previous PDFs:

<PDFA ISO="19005-1:2005" COMPLIANT="true">

PDF/A Compliance Report

1. Summary

Warnings: The total found in this document was 0.
Violations: The total found in this document was 0.
No problems were found in the document.

This document passes PDF/A-1b:2005 compliance checks.


Note that previously, there was something like 254 violations on the
same document. Unchecking Generate Acrobat Data seems to remove the
violations, but doesn't give the data. Also of possible import, the
Distiller window shows in the Settings column:

PDF/A-1b:2005 (RGB)

...which, to my mind, seems to indicate some sort of issue with color
settings? Again, this is an inherited document, so I have no idea what
sort of previous decisions were made in regards to colors in the
document. It opens fine in Frame and I'm able to edit the file without

Again, thanks much for the help, Richard! I hope that someone can
help me shed some light on resolving this issue. My IT support suggested
I try to repair Acrobat through Add/Remove Programs, which is what I'm
about to try.

Thanks again,

Samuel I. Beard, Jr.
Technical Writer
OI Analytical
979 690-1711 Ext. 222
sbeard -at- oico -dot- com

-----Original Message-----
From: Combs, Richard [mailto:richard -dot- combs -at- Polycom -dot- com]
Sent: Wednesday, July 30, 2008 4:07 PM
To: Sam Beard; TECHWR-L
Subject: RE: PDF Creation Errors

Sam Beard wrote:

> I tried to print a FrameMaker book from Frame to PDF with Generate
> Acrobat Data selected. This has worked in the past, but it didn't work
> this time. I get an error that says, among other things, the
> This document does not pass PDF/A-1b:2005 compliance checks.

Instead of just checking Generate Acrobat Data, you need to click the
PDF Setup button to the right and ... well, set things up right. That
message relates to your PDF Job Options setting, which is almost
certainly not the one you should be using.

> So, I unchecked Generate Acrobat data and I didn't get the error
> it distilled to the PS file just fine (seemingly), but when I clicked
> that file to create PDF, I got a file that had all the book files
> repeated. I thought it might be an error caused by a problem in the
> (and Distiller reported there were

You mean the PDF contained multiple copies of the book? In the Print
Book dialog, make sure that Copies is set to 1 (it remembers your last
setting, so if you previously printed 6 copies of something for


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
rgcombs AT gmailDOTcom


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PDF Creation Errors: From: Sam Beard
RE: PDF Creation Errors: From: Combs, Richard

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