AT&T Tech Comm Fail

Subject: AT&T Tech Comm Fail
From: arroxaneullman -at- aol -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 15 Sep 2008 14:04:54 -0400

No personal insult intended if you happen to work for them, but this is a great example of how not to be user-friendly.,0,7827478.column

In a nutshell, AT&T has updated their service agreement and buried it in 25,000 pages of info.

Seems they've been looking to the government for publication cues.

Arroxane, grateful not to be an AT&T customer or employee

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