RE: Sorry, I missed that...

Subject: RE: Sorry, I missed that...
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: "Sarah Blake" <Sarah -dot- Blake -at- microfocus -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 17 Sep 2008 10:18:18 -0400

Sarah Blake [mailto:Sarah -dot- Blake -at- microfocus -dot- com] replied:
> > Today, it's a mix. Sarah posted a query about using RoboHelp X5,
> > three hours later posted a thank you, quoting Paul. She did include
> > Paul's message, which consisted of a URL, but even that might be
> > troublesome. After all, Paul's message (as quoted) seemed to have
> > sent only privately to Sarah, which means that Sarah posted private
> mail
> > to a public list. Naughty. :-)
> Mea culpa; that's exactly what I did.
> There was nothing in the response that was private or proprietary, and
> figured that since it was also the right answer it was probably worth
> ccing it to the list (and therefore the archives) for anyone in the
> future with a similar issue.
> It was, however, probably technically unethical, and Paul may feel
> to slap me with a wet kipper at his leisure.

Yeah, I know. Thus the smiley on my paragraph.

The only time we make a fuss about posting private stuff is when it's
stuff that should have remained private. I was just covering all the
bases I could think of, for why I seem to miss a small-but-significant
number of posts, and how it's hard to know whether they are being tossed
in the spam bucket, or are legitimately not coming to me.

I'm also wondering if there's some general approach to knowing what
we're missing, in this world where spam is 3/4 of all e-mail, and where
automated spam screening is getting really, really good... but still
demonstrates its remaining imperfections on a frequent basis.

False negatives are annoying - you get spam in your in-box.
False positives are potentially relationship-destroying, as you fail to
acknowledge something that another person said or asked. Or, you miss
important and timely info that could have saved your professional bacon.

- Kevin
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Sorry, I missed that...: From: McLauchlan, Kevin
RE: Sorry, I missed that...: From: Sarah Blake

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