Jay Maechtlen wrote:
> Tom Johnson wrote:
>> Do you really need the term "User"? Could you replace it with the product
>> name? "User" sometimes has negative connotations. See this thought-provoking
>> post by Josh Bernoff:
>> http://blogs.forrester.com/groundswell/2007/07/im-sick-of-user.html
>>
>> Tom
>>
>
> There may be a pre-installation guide, for the purchaser of a system
> which needs foundation and facilities prior to delivery and installation.
>
> There may also be an installation guide/manual; This could be for your
> installation team, or a contractor, or for the customer to use in
> installing the machine/system.
>
> Then there are the programming manual, maintenance manual (quite
> different than the service manual), and so forth...
>
> So- ya kind of ought to specify 'what the manual is and who it is for'?
>
> - oh, yes- also an Operator Manual / User Guide / whatever you call it.
>
> cheers
> Jay
Actually, I guess my previous was more directed to the article than your
question.
We're not all 'users'. The author's view and focus were exceedingly narrow.
ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial. http://www.componentone.com/DocToHelp/
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
