Re: Inserting Use Cases in Online Help

Subject: Re: Inserting Use Cases in Online Help
From: "Dana Worley" <dana -at- campbellsci -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 07 Oct 2008 09:21:50 -0600

On Monday, October 06, 2008, Ronald Schwarz wrote:

> Is it an idea to insert use cases as configuration examples following
> a normal set of user instructions for a "generic" situation?
> What is a good argument to use against the inclusion of the use cases?
> It seems to me the right place to include such data is internal
> documentation for advocating the creation of new features, in
> marketing documentation, and sales presentations.

If the use cases subsequently tell how to solve the problem using the product, then I think
they have a perfectly legitimate place in the document.

2 cents,

Dana W.

Dana Worley
Software Product Manager/Manager, Software Support Group
Campbell Scientific, Inc.
Microsoft MVP, Windows Help


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Inserting Use Cases in Online Help: From: Ronald Schwarz

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