RE: What are you using for document management?

Subject: RE: What are you using for document management?
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 16 Dec 2008 16:12:16 -0500

I don't have a specific Electronic Document Management System to
recommend, but I do have a process for choosing one. Apologies to all
who've heard the following story:

At a previous company, I wrote a spec of minimum requirements for an
EDMS. Then, we got Those-Who-Know, Those-Who-Care, and
Those-Who-Sign-Checks to look over the spec and give their comments. Our
spec was about three pages long, and it was pretty concise.

Once we had an agreed spec, it was easy to review the candidate
applications -- we looked at MS SharePoint, Xerox DocuShare, IBM/Lotus
Domino.doc, Livelink, Documentum, etc. The vendors were happy to come
and make their pitches.

I sent the vendors our spec before their visits, and insisted that they
compare their out-of-the-box capabilities with our spec during their
presentations. Most of them (surprise!) required vendor customization
that dramatically skewed the initial price comparison. The one major
vendor whose product required no customization was actually
disappointed! -- but we weren't. In the best of all possible worlds, the
only cost is the initial purchase price.

Caveat emptor, and keep your eyes on the spec.

> -----Original Message-----
> From: Latella, Vincent
> Sent: Tuesday, December 16, 2008 3:52 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: What are you using for document management?
> Having searched the Techwr-L Archives, it looks like there
> hasn't been a thread on this in quite some time (assuming the
> archive search form isn't busted).
> Anyway, I'd like to know what everyone's using / doing for
> document management? Are you using purpose-built software?
> Does your company have an enterprise content management
> system like SharePoint or Documentum? Does it work for you?
> Any and all recommendations are appreciated.
> (I work with a team of developers that has amassed a
> ridiculous amount of documentation [technical specs, code
> snippets, requirements, user guides, etc.] over the years,
> and we're looking to get a handle on all of it. We'd like
> version control, check-in/out, access control / group or user
> provisioning, full-text searching, and a really, really easy,
> no-nonsense interface. Oh... and it's got to be cheap, too! Our
> company is very large, and other business units have used
> SharePoint and Documentum. Because our company already has
> licenses, we have access to and have tried both for free.
> Unfortunately, we didn't like SharePoint, which appears to be
> a "jack of all trades, master of none," and Documentum is
> slow and the full-text search capability isn't working
> properly.)

This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.


ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:


What are you using for document management?: From: Latella, Vincent

Previous by Author: RE: Home businesses and older computers? (take II)
Next by Author: RE: Sr Tech Writer job?
Previous by Thread: What are you using for document management?
Next by Thread: RE: What are you using for document management?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads