Re: Online & Offline Doc Help

Subject: Re: Online & Offline Doc Help
From: Craig Haiss <craighaiss -at- yahoo -dot- com>
To: Joe Sokohl <jsokohl -at- mac -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 26 Jan 2009 16:48:55 -0800 (PST)

Hey, Joe. You could try searching the following resources.

Jacob Nielsen's website on usability:
http://www.useit.com/

The Technical Writing EServer library (Tons of research, but good navigation for finding things):
http://tc.eserver.org/

Good luck!

Craig Haiss
craighaiss -at- yahoo -dot- com
Tech writing tips: http://www.helpscribe.com


--- On Mon, 1/26/09, Joe Sokohl <jsokohl -at- mac -dot- com> wrote:

> From: Joe Sokohl <jsokohl -at- mac -dot- com>
> Subject: Online & Offline Doc Help
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Date: Monday, January 26, 2009, 6:15 PM
> Hi all,
>
> I'm in a bit of a quandary. I've been outside of
> the techwriter world
> specifically for awhile. Today, our global creative
> director sent me
> this query:
>
> "I have been tasked to take a look at our
> documentation both printed
> and electronic and refresh the look and feel while
> remaining inside
> the guidelines of our brand. Do you have any data or know
> where I can
> find data that focuses on readability? Ex. Sans serif vs.
> serif, multi
> column vs. single column, color choices, etc. I have spent
> some time
> doing some online research but have had minimal success. If
> you have
> any data or could recommend a place online for me to search
> I would be
> grateful."
>
> Naturally, I gave him the "it depends" and
> "hire a tech writer" stuff.
> Can y'all help point me to some current sources?
> I've sent him
> thecontentwrangler.com, uxmatters.com (thanks, Mike
> Hughes), and
> writersua.com. Also, "Standards of Online
> Communication" and "Letting
> Go of the Words." Any online stuff specifically would
> be great.
>
> Thanks,
>
> joe
>
>
> Joe Sokohl
> joe -at- sokohl -dot- com
> www.sokohl.com/
> IM: joe -at- sokohl -dot- com (MSM)
> ----------------------------
>




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Online & Offline Doc Help: From: Joe Sokohl

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