Online & Offline Doc Help?

Subject: Online & Offline Doc Help?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: Technical Writing <techwr-l -at- lists -dot- techwr-l -dot- com>, Joe Sokohl <jsokohl -at- mac -dot- com>
Date: Mon, 26 Jan 2009 20:19:19 -0500

Joe Sokohl wondered: <<Today, our global creative director sent me
this query: "I have been tasked to take a look at our documentation
both printed and electronic and refresh the look and feel while
remaining inside the guidelines of our brand. Do you have any data or
know where I can find data that focuses on readability? Ex. Sans
serif vs. serif, multi column vs. single column, color choices, etc.
I have spent some time doing some online research but have had
minimal success. If you have any data or could recommend a place
online for me to search I would be grateful.">>

Try the following for a starter:
Hart, G. 2008. Much ado about nothing, part 1: the importance of white
space. Intercom January 2008:36–37.
Hart, G. 2008. Much ado about nothing, part 2: deconstructing a page.
Intercom May 2008:38–39.
Hart, G. 2008. Typography 101A: the role of white space in making
lines of text readable. Intercom July/August 2008:30–31.
Hart, G. 2008. Typography 101B: the role of white space in making
words readable. Intercom December 2008:29–30.

These are all available on my site (
). The 101C installment is due to appear shortly. In the February
issue, if memory serves, and then it'll be up on my site not long

Geoff Hart (
ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
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Online & Offline Doc Help: From: Joe Sokohl

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