Re: Ever seen a service level agreement for a tech pubs department?

Subject: Re: Ever seen a service level agreement for a tech pubs department?
From: Milan Davidovic <milan -dot- lists -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 11 Feb 2009 08:44:16 -0600

On Wed, Feb 11, 2009 at 7:49 AM, McLauchlan, Kevin
<Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
> It all depends on your industry. Probably aircraft- and medicine-related
> industries have some strict standards in that regard, and therefore the
> companies budget for the implied additional overhead.

The industry where I'm watching this starting to happen is just such
an industry. But I'm interested in any first-hand (or second-hand)
accounts of developing or working under an SLA, regardless of
industry.

The advice is welcome too, of course. But if anyone has a good
narrative, I'm all ears, er, eyes...

Thanks all.

--
Milan Davidovic
http://altmilan.blogspot.com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
Ever seen a service level agreement for a tech pubs department?: From: Milan Davidovic
Re: Ever seen a service level agreement for a tech pubs department?: From: John Posada
RE: Ever seen a service level agreement for a tech pubs department?: From: McLauchlan, Kevin

Previous by Author: Re: Ever seen a service level agreement for a tech pubs department?
Next by Author: Re: Ever seen a service level agreement for a tech pubs department?
Previous by Thread: RE: Ever seen a service level agreement for a tech pubs department?
Next by Thread: RE: Ever seen a service level agreement for a tech pubs department?


What this post helpful? Share it with friends and colleagues:


Sponsored Ads