RE: Friday humor - "I wanna talk to a real person."

Subject: RE: Friday humor - "I wanna talk to a real person."
From: <Brian -dot- Henderson -at- mitchell1 -dot- com>
To: <david -dot- downing -at- fiserv -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 6 Mar 2009 10:33:41 -0800

Not surprisingly, there's a database of phone "hacks" for just this sort
of problem.

gethuman database; "bypass automated phone systems, talk to a live
person"

http://www.gethuman.com/

For example: Amazon.com -- Don't press or say anything


-----Original Message----- From: David Downing

As I understand it, a little humor on Fridays is okay, so I want to tell
you what I think would make for the ideal audio response system. I
decided this after being bounced here, there, and everywhere else this
morning by Verizon's audio response system. I think the idea system
would begin by saying, "To bypass this whole system and talk to a real
person, press zero or say 'Real person.'"

Actually, believe it or not, my brother-in-law will do that. I've heard
him on the phone with one of those systems, saying "Real person" over
and over.

(It seems that the fastest way to get a real person is to deliberately
keeping messing up your responses.)

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
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References:
Friday humor - "I wanna talk to a real person.": From: Downing, David

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