Re: Serious follow-up to the automated telephone system thing

Subject: Re: Serious follow-up to the automated telephone system thing
From: "Downing, David" <david -dot- downing -at- fiserv -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>, "John Posada" <jposada99 -at- gmail -dot- com>
Date: Tue, 10 Mar 2009 09:27:01 -0500

From: John Posada <jposada99 -at- gmail -dot- com>
Subject: Re: Serious follow-up to the automated telephone system thing

What I'm asking is the supposed justification or reason behind "It
seems that those systems are actually doing something that the police
do to try and break criminals in a hostage situation"


-----------------------

Okay, I get you now. You want me to substantiate my claim that forcing the user to continually make choices is in fact a technique police use to break people down. Well, it wasn't actually *my* claim, but rather the claim of the aforementioned article ion TECHNICAL COMMUNICATION. I have all my back issues and could come up with the citation, but not right now. As time permits, I'll look for the citation and post it here.

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
 
 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

Previous by Author: RE: Friday humor - "I wanna talk to a real person."
Next by Author: RE: Serious follow-up to the automated telephone system thing
Previous by Thread: RE: Serious follow-up to the automated telephone system thing
Next by Thread: Re: Serious follow-up to the automated telephone system thing


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads