RE: Digital delivery of documentation?

Subject: RE: Digital delivery of documentation?
From: "Victoria Wroblewski" <victoria -dot- wroblewski -at- eagletest -dot- com>
To: "Erika Yanovich" <ERIKA_y -at- rad -dot- com>, "TECHWR-L Writing" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 6 May 2009 09:14:19 -0500

-----Original Message-----
From: Erika Yanovich
Sent: Wednesday, May 06, 2009 7:23 AM
To: Victoria Wroblewski; TECHWR-L Writing
Subject: RE: Digital delivery of documentation?

>Victoria, could you please elaborate on

><installer on the CD that pretty
>much just copies over the documentation library (library index is also
a
>PDF, linked to all the other PDFs) so you don't need to do looking for
>"that darned doc CD" when you actually need something off of it.>

>Is this something that comes from Adobe or a custom code?

>From what I know, the initial installer was built using an InstallShield
product around 2005 and while it could use some polish and shine, it
still does what it needs to do. It basically copies the PDF library
over to the computer (we are lucky that we have a controlled environment
as far as the PCs - they should be installing the manuals on the PC we
sold them). The files are accessible through a main TOC, which is a
PDF, which links to the rest of the PDFs. For each new release of
documentation, we just update/add to the PDFs, update the main TOC, burn
it to a master CD and then copy as needed (we don't produce huge numbers
of each software release, so we burn/print the CDs in-house. I like to
call it "homemade documentation").

If you don't have the resources to build an installer or
burning/printing CDs is not something that can be done easily, you can
accomplish the same thing by building the docs into a zip file that
customers can download.

- V

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Follow-Ups:

References:
Digital delivery of documentation.: From: Anne Woolson
Digital delivery of documentation?: From: Geoff Hart
RE: Digital delivery of documentation?: From: Victoria Wroblewski
RE: Digital delivery of documentation?: From: Erika Yanovich

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