Re: Government Contracts, Standards, and Online Help

Subject: Re: Government Contracts, Standards, and Online Help
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 12 Jun 2009 08:38:59 -0700

To me, generating the user manual and online help from the same source
is standard practice, or at least best practice. I've been doing that
for years.

The fonts have to be chosen to work in both situations, which in
practice, in my experience, means Arial, Times New Roman, and Courier
New. The only significant issue I have with that is that Courier New
is not an optimal monofont for code listings.

On Fri, Jun 12, 2009 at 7:21 AM, TECHWR-L
Administrator<admin -at- techwr-l -dot- com> wrote:
> Last week, these standards were changed and the entire Tech Pubs staff
> is now very unhappy.
>
> The change is for all of our online help to exactly mirror a user
> manual in the Information
>
> Mapping style, the same organization, the same fonts, the same tables,
> etc.
>
> I am in need of arguments to bolster our position that this change is
> not necessary and
>
> would be detrimental to our users. In case you were wondering, No, we
> were not consulted
>
> about this change. Thank you. Anonymous
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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References:
FWD: Government Contracts, Standards, and Online Help: From: TECHWR-L Administrator

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