If you are a RoboHelp Guru, please help - I'm desperate!

Subject: If you are a RoboHelp Guru, please help - I'm desperate!
From: Deborah Hemstreet <dvora -at- tech-challenged -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 18 Jun 2009 23:02:45 -0400

Hi All,

I have the most weird scenario I've ever encountered, and since I don't
have a paid RoboHelp subscription, and no one on the forums has an
answer - I am desperate.

Version 7 RoboHelp
Output: FlashHelp
Enabled all browsers: Javascript, Flash, and Popups
Verification: *.swf movies work on other machines, they aren't the issue

Issue: Weird behaviors in IE7 and Firefox for viewing *.swf movies, as
detailed below

Drop-down text feature used to click a picture and show or hide the
video clip
in IE7 - works great
in Firefox - does not work

Separate page with standard HTML links to the *.swf movies
in IE7 - does not work
in Firefox - works great

I simply don't understand why or how to fix all this and delivery is
tomorrow afternoon. Any tips/help/pointers would be appreciated.

Thanks in advance,

Deborah
http://www.tech-challenged.com

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