Re: Documenting two similar interfaces

Subject: Re: Documenting two similar interfaces
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 23 Jun 2009 08:37:27 -0700

As a user, I would second the separate help files recommendation. If I choose
to reject the new UI in favor of the old one, I don't want to have to look at
the help for the new one, either.

Gene Kim-Eng


----- Original Message -----
From: "Sarah Blake" <Sarah -dot- Blake -at- microfocus -dot- com>
> ...but the help is the approximate size of War and Peace, and giving
> double directions for each task seems a bit cumbersome, especially when
> (as seems inevitable) I'm going to have to go back through in a couple
> of releases' time, removing one set.
>
> If I have to, then I have to, but does anyone else who's gone through
> this process have any tips or suggestions? (The documentation format is
> CHM, created from XML source files.)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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Follow-Ups:

References:
WinHelp -- the platform that wouldn't die: From: Dan Goldstein
Documenting two similar interfaces: From: Sarah Blake

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