Re: TOC field frustration?

Subject: Re: TOC field frustration?
From: Lorraine Kiewiet <lkiewiet -at- earthlink -dot- net>
To: Geoff Hart <ghart -at- videotron -dot- ca>, TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Jul 2009 08:14:31 -0700 (GMT-07:00)

The printer suggestion sounds possible, although in our corporate environment, we don't have a lot of variety. The colleague who gets everything with page 2 in the TOC is just upstairs from me. I don't know what her default printer is. But wouldn't the page numbers at the bottom of each page change also? Or are they individually "smart?"
Thanks for the quick response.

-----Original Message-----
>From: Geoff Hart <ghart -at- videotron -dot- ca>
>Sent: Jul 1, 2009 4:59 AM
>To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>, Lorraine Kiewiet <lkiewiet -at- earthlink -dot- net>
>Subject: TOC field frustration?
>Lorraine Kiewiet wondered: <<Each time I send a Word document as an
>attachment to an employee, the TOC field shows page "2" for all
>pages! The page numbering at the bottom of each page is correct. It
>is only the TOC that gets confused. This is Windows XP (for me).
>Does the recipient's Windows or Word version make a different if it is
>Vista? >>
>The Windows version isn't relevant, though the Word version may be.
>Word isn't nearly so compatible between versions as Microsoft would
>have you believe.
>Most likely what you're seeing is Word forgetting to update field
>codes. Pagination depends at least partially on the printer driver
>that has been installed on a system, and each time you open a Word
>document, Word checks to see what printer Windows thinks it should use
>for output. If the printer on your colleague's system uses (for
>example) different font metrics than the one on your system, Word will
>reflow the text so that the onscreen document matches what will appear
>on the colleague's printer. Unfortunately, fields won't automatically
>update to reflect the new pagination. If that's what is happening,
>then the solution is to select all (Control+A), then press the
>shortcut for Update Field (F9).
>If the TOC is pointing to headings in external documents (e.g., if you
>used the MasterDocs feature), then Word can't see those documents
>unless you sent them along with the problem file, and therefore it
>can't update the field. That's another possibility.
>Geoff Hart (
>ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
>Effective Onscreen Editing:

Lorraine Kiewiet\r\nTechnical Writing & Consulting\r\nOnline & Print Documentation

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