RE: Are tech writers inherently snobby?

Subject: RE: Are tech writers inherently snobby?
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
To: "Karen Field Carroll" <kfcarroll -at- cox -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 25 Aug 2009 15:52:52 -0600

Karen, did you mean to reply to Gene's message (which you quoted below),
or was that inadvertent? His post doesn't seem to have anything to do
with your font question, wasn't off-list, and isn't arrogant, so I don't
see how it can be related to your question. But others looking at it
casually might assume otherwise.

Richard

> -----Original Message-----
> From: techwr-l-bounces+richard -dot- combs=polycom -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+richard -dot- combs=polycom -dot- com -at- lists -dot- techwr-l -dot- com]
On
> Behalf Of Karen Field Carroll
> Sent: Tuesday, August 25, 2009 3:42 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Are tech writers inherently snobby?
>
> Hello.
> For the second time in two days, I've posted to the list and gotten an
> off-line reply that I thought reeked with arrogance. Each time I wrote
back
> and asked for clarification on the tone, because, as I'll be the first
to
> tell you, I'm somewhat defensive and tend to read a lot into e-mails,
and
> so
> I wanted to be sure I'm not being my over-protective self. (In today's
> case,
> the tone was so obvious I'm pretty darn sure it's not just me.) But
this is
> such a consistent pattern--I've worked with many writers who thought
they
> hung the moon--that I'm starting to wonder if people in our profession
> (including me, because I can definitely be a snob) are prone to being
a
> holier-than-thou.
> Any thoughts?
>
> -----Original Message-----
> From: techwr-l-bounces+kfcarroll=cox -dot- net -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+kfcarroll=cox -dot- net -at- lists -dot- techwr-l -dot- com] On
Behalf Of
> Gene Kim-Eng
> Sent: Tuesday, August 25, 2009 1:47 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Have We Entered a Post-Literate Technological Age?
>
> I have my doubts about this one. I think control enhancements will
still
> keep
> most of the maintenance and repair operations out of the hands of end
> users,
> and
> the "future enhanced" spinning wheel will do more but require no more
user
> skill
> than the old models peoples' grandmothers used to teach them to use.
If
> equipment becomes more design-for-service oriented and moves away from
> disposability, the maintenance and repair manuals will still be there,
but
> as
> long as the "back to basics" trend doesn't go all the way back to
people
> having
> their stuff made locally by village smithies, the people doing the
related
> work
> will be providers of repair services. There will always be some
people
> techy
> and ambitious enough to want the Sams Photofact book, but most will
bring
> their
> stuff to the repair shop or call the traveling fixers the way they
used to
> back
> in the days of tube radios and TVs and cars with distributor caps and
> carburetors.
>
> The transition of tech writers' jobs *back* to being more interesting
and
> more
> down-to-earth, but requiring more knowledge of what goes on under the
> hood.has
> already been in motion for some time now.
>
> Gene Kim-Eng
>
>
> ----- Original Message -----
> From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
> When your equipment is solid and meant to last, you'll tend to learn a
bit
> about
> how to maintain and fix it, rather than count on throwing it away and
> replacing
> it because a new one /i/s/ used to be cheaper than a repair.
>
>
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Free Software Documentation Project Web Cast: Covers developing Table
of
> Contents, Context IDs, and Index, as well as Doc-To-Help
> 2009 tips, tricks, and best practices.
> http://www.doctohelp.com/SuperPages/Webcasts/
>
> Help & Manual 5: The complete help authoring tool for individual
> authors and teams. Professional power, intuitive interface. Write
> once, publish to 8 formats. Multi-user authoring and version control!
> http://www.helpandmanual.com/
>
> ---
> You are currently subscribed to TECHWR-L as kfcarroll -at- cox -dot- net -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit
> http://lists.techwr-l.com/mailman/options/techwr-l/kfcarroll%40cox.net
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
> Please move off-topic discussions to the Chat list, at:
> http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Free Software Documentation Project Web Cast: Covers developing Table
of
> Contents, Context IDs, and Index, as well as Doc-To-Help
> 2009 tips, tricks, and best practices.
> http://www.doctohelp.com/SuperPages/Webcasts/
>
> Help & Manual 5: The complete help authoring tool for individual
> authors and teams. Professional power, intuitive interface. Write
> once, publish to 8 formats. Multi-user authoring and version control!
> http://www.helpandmanual.com/
>
> ---
> You are currently subscribed to TECHWR-L as richard -dot- combs -at- polycom -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit http://lists.techwr-l.com/mailman/options/techwr-
> l/richard.combs%40polycom.com
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
> Please move off-topic discussions to the Chat list, at:
> http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
>

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
Have We Entered a Post-Literate Technological Age?: From: Daniel Ng
Re: Have We Entered a Post-Literate Technological Age?: From: Gene Kim-Eng
RE: Have We Entered a Post-Literate Technological Age?: From: Sharon Burton
RE: Have We Entered a Post-Literate Technological Age?: From: McLauchlan, Kevin
Re: Have We Entered a Post-Literate Technological Age?: From: Gene Kim-Eng
Are tech writers inherently snobby?: From: Karen Field Carroll

Previous by Author: RE: Examples of Great Software/Web-based User Guides
Next by Author: RE: Have We Entered a Post-Literate Technological Age?
Previous by Thread: Are tech writers inherently snobby?
Next by Thread: RE: Are tech writers inherently snobby?


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads