Re: Need help w/master docs in OpenOffice 3.x

Subject: Re: Need help w/master docs in OpenOffice 3.x
From: Jean Hollis Weber <jean05 -at- jeanweber -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 28 Aug 2009 11:56:37 +1000

Sarah Stegall wrote,
> I write technical documents with OpenOffice Writer. The largest and most
> complex documents are master documents. I created several of these in
> version 2.x, some of which are hundreds of pages long. I upgraded to
> 3.x. Now these master documents crash the program when I am opening
> them. Even master documents created in the upgrade, 3.x, begin crashing
> the program after a few days (these are brand new master documents, only
> a few pages long). This is a disaster. Of course, since most of the
> actual text is contained in the subdocs, which are unaffected, I have
> not lost a lot of work. But now I am faced with the possibility of going
> back and re-building a lot of master documents from the ground up.
> Worse, I can no longer trust a tool I have relied on for years.
> Is anyone else using 3.x to create master documents? Have you seen this
> problem? Do you have any suggestions? I have been raining inquiries on
> the OpenOffice forums for weeks and have gotten no replies.
> Info: System is Windows XP Pro 2002 with service pack 2, program is
> OpenOffice Writer 3.1.

I am sorry to hear that you've had no replies from the forums. I
haven't been reading them (or this list) for the past several months, or I would
have contacted you much sooner.

I've had quite a bit of experience with master documents in OOo when putting
together the OOo user guides. I recall that I did have some problems when I
opened 2.x docs in 3.x, but I don't recall whether the problems included OOo
crashing. I do know that most of problems got sorted out, but I'll have to go
back through some of my notes to see what the sequence of events was, and how I
dealt with the problems.

Might be easier if I contact you offlist about diagnosing what's causing your

--Jean Hollis Weber
Co-Lead, Documentation Project


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