RE: *** PROBABLY SPAM *** TECHWR-L Digest, Vol 47, Issue 20

Subject: RE: *** PROBABLY SPAM *** TECHWR-L Digest, Vol 47, Issue 20
From: "Claudine CHAUSSON" <claudine -dot- chausson -at- jwaretechnologies -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 25 Sep 2009 14:16:05 +0200

As an answer to Scott, in France it's illegal to collect information without
asking permission to the user (it usually takes the form of a box you have
to check if you agree).

But if MadCap's tracking feature can be disabled or if you inform and ask
permission, I don't see where the issue might be.

For those of you who can read French here's the website of the governmental
organization that guarantees the law is applied:


>Message: 34
>Date: Thu, 24 Sep 2009 22:22:59 -0500
>From: quills -at- airmail -dot- net
>Subject: Re: Follow-up to question about getting feedback from users
>To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
>Message-ID: <4ABC3793 -dot- 1020707 -at- airmail -dot- net>
>Content-Type: text/plain; charset=ISO-8859-1; format=flowed

>I believe, that in the EU, this sort of software is illegal. It is
>borderline illegal in the U.S. The reaction of people finding out that
>this software is extant in MadCap software should be indicative of how
>the customer would view it.


Technical writer
JWARE Technologies

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