audience analysis resources

Subject: audience analysis resources
From: Rob Hudson <caveatrob -at- gmail -dot- com>
To: techwr-l List <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 2 Oct 2009 18:19:34 -0400

Hello Everyone,

I'm teaching business writing and am looking for good resources on
audience analysis and/or writing personas about audiences for
documents. I'm looking for either activities or sample instructions
for writing an analysis or persona.

Anything you've come across? Something you've used in the field?

Rob
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