Audience Analysis Resources

Subject: Audience Analysis Resources
From: "Osborne, Mark *" <Mark -dot- Osborne -at- fda -dot- hhs -dot- gov>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 5 Oct 2009 16:15:01 -0400

There is a book by JoAnn Hackos that covers audience analysis:
"Standards for Online Communication." She seems to have a thorough and
common sense approach. I can't vouch for it though; I have never done an
analysis.

Mark A. Osborne
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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