Re: Alternative Help method suggestions

Subject: Re: Alternative Help method suggestions
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: TECHWR-L -at- lists -dot- techwr-l -dot- com
Date: Fri, 23 Oct 2009 09:10:39 -0700

If you use DocBook or DITA XML, then your source is not tied to any
particular tool. Given free choice, I'd probably use XMetal as an
authoring tool.

Is this for a Web-based application or what? I like OmniHelp for
Web-based help. It's open-source, but I haven't yet seen any tools
except MIF2Go (an add-on for FrameMaker) that generate it.

Eclipse is open-source, but using it for Web help for a non-Eclipse
application adds a lot of overhead.

A wiki could be a good medium for Web help, though I haven't yet seen
one with the kind of navigation people are used to (TOC, search,

I don't like the proprietary Web help formats generated by Adobe
RoboHelp, MadCap Flare, and ePublisher / WebWorks.

I don't know what you mean by "wiki document control and generation of
help files online"--using a wiki and generating help seem like two
very different options to me.

On Thu, Oct 22, 2009 at 2:11 PM, Robert Courtney <bobsc1 -at- earthlink -dot- net> wrote:
> Hi all,
> I am looking at alternative help development methods not tied to any one
> particular company and that can give quick access to users. One
> alternative suggestion is using wiki document control and generation of
> help files online. I am not sure if anyone is familiar with this
> process. I could use any information on this idea. Pros/Cons, other methods.

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

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Alternative Help method suggestions: From: Robert Courtney

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