TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Doc Design and Conventions From:Chris Despopoulos <despopoulos_chriss -at- yahoo -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Mon, 2 Nov 2009 07:49:21 -0800 (PST)
Describing a use case you say:
A very high-level description. You could radically revise an
application's UI, requiring a complete rewrite of the task-oriented
portions of the documentation, but the use cases wouldn't change
unless the functional requirements changed.
This is exactly my point. Why do we call the individual steps through the GUI a task-oriented piece of documentation? Why are the "tasks" anything lower in detail than use cases? For one use case, there might be any number of "interactions" with the system. The interactions themselves are where the controls are presented. So the "task" is to perform the specific interactions in the correct order. If the widgets in the interaction have changed, that doesn't change the task, it just changes the knobs and dials you turn to set the arguments for the interaction.
If the actual content of the interaction has changed, then that changes your task. It also re-defines the use case. Maybe in your environment the use cases aren't defined to a low enough level of detail. Ok then, fix the design process and fully define the use cases. Chances are the GUI will change less often as a result.
Are you looking for one documentation tool that does it all?  Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at: http://www.doctohelp.com/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-