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Alas the lone job of a technical writer goes beyond documenting help
systems, and mar coms. I think technical writer-type roles today are
extremely important now to help departments structure and document their
'adhoc' processes in these last few months.
This is due to heavy organizational restructuring that has and will be going
in many companies as they move 'off shore'.
Companies are being acquired, merged or sold off, so quickly, some form of
documented procedures are meant to easy the restructuring process by way of
As Technical Writers/ Information Developers/ Process Analysts we are the
sole and lone information engineers in these days that will help pave the
back-breaking roads of today and for the coming future.
From: Dori Green [mailto:dorigreen00 -at- hotmail -dot- com]
Sent: Saturday, November 28, 2009 5:35 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Twitter
One of the functions of the technical writer has always been to filter
information. This now presents pretty clear career paths into Business
Analysis, Business Intelligence, Quality System Management, Project
Management, and (last but not least) Document Management. I'm just now
looking at getting into a project that will transform the effectiveness of
the board of directors for a not-for-profit just by sorting its hundreds of
pages of "handbook" into its real policies and appendix material. Talk
about data mining!
Overload and lack of information organization can be just as bad as a lack
of information. What's that old saying -- "...if you can't dazzle them with
brilliance, just baffle them with bullsh**." In today's age of discovery
and public access to information, I believe more than ever in the public
service aspect of our jobs.
At the same time -- we do need to be careful about the "new" social
computing media, and to be sure that information posted on behalf of our
organizations has been reviewed and approved at the appropriate levels.
Again, the value of the technical writer! Yay, us.
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