Need help with Acrobat Distiller problem

Subject: Need help with Acrobat Distiller problem
From: Marguerite Krupp <mkrupp128 -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 10 Dec 2009 07:23:28 -0800 (PST)

Running Frame 7.1, Acrobat Distiller 8.0 on a Win XP, SP2 laptop, without admin privileges.

I'm appealing to the list for help on this problem, as I can't find anything in the online help about it. Here's the description:
In FrameMaker, I set the printer to "Adobe PDF," then did a "Print to File" with both Print to File and "Generate Acrobat Data" selected.

In Distiller, I'm using Standard default settings with Acrobat 5.0 compatibility (also standard). Acrobat Distiller aborts the job with the following Acrobat Distiller error messages:
/CheckCompliance out of range
Error in PDFX 2007.joboptions
Could not open the file> C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings\PDFX4 2007 job options

It appears that the .tps file was never created.

When I try to look at the referenced file, I can't find anything in the path beyond "All Users" on my C drive.

One of the possible default Adobe PDF Settings in the Default Settings dropdown menu is "PDF/X-4:2007", but I've never used that.

I've made pdfs successfully many times using the standard setup, most recently just yesterday. I've also seen this error before, and it eventually went away after much sweat and worry, but I can't recall exactly what fixed it.

Attempting to do a "Save as PDF" from Frame doesn't work, either, but I expected that would run into the same problem, so I'm not surprised.

What do I need to do to get it to make a pdf for me?



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