Re: Need help with Acrobat Distiller problem

Subject: Re: Need help with Acrobat Distiller problem
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 10 Dec 2009 11:22:45 -0800

I normally use High Quality Print to avoid degrading graphics. I've
never had a problem with it.

On Thu, Dec 10, 2009 at 7:52 AM, Marguerite Krupp <mkrupp128 -at- yahoo -dot- com> wrote:
> Thanks, Scott. That wasn't the exact problem, but it put me on the right track. I made your suggested change and tried it with no luck.
>
> Because the .tps wasn't being created, I figured that the problem was probably in Frame, not Acrobat, so I looked up pdf creation in Sarah O'Keefe and Sheila Loring's book, _FrameMaker: the Complete Reference_ and got another hint. I went to the Settings and found that everything under the sun was selected to bookmark, so I went in and selected only the headings I needed. I also noted that while I had the default settings as Standard, the settings under Format > Document >PDF Settings were set to High Quality Print. So I set that to Standard, too.
>
> Doing a Save As PDF created the pdf just fine.
>
> Whew!
>
> Thank you Scott, Sarah, and Sheila!
>
> Marguerite
>
> --- On Thu, 12/10/09, quills -at- airmail -dot- net <quills -at- airmail -dot- net> wrote:
>
>> From: quills -at- airmail -dot- net <quills -at- airmail -dot- net>
>> Subject: Re: Need help with Acrobat Distiller problem
>> To: techwr-l -at- lists -dot- techwr-l -dot- com
>> Date: Thursday, December 10, 2009, 10:27 AM
>> On your setup for that file to print,
>> ensure that you do NOT have
>> checked PDF/X compatibility. Check your distiller settings
>> and the print
>> settings for the particular file.
>>
>> Windows sometimes will hiccup and you will find that
>> setting turned on.
>>
>> Scott
>>
>> On 12/10/09 9:23 AM, Marguerite Krupp wrote:
>> > Running Frame 7.1, Acrobat Distiller 8.0 on a Win XP,
>> SP2 laptop, without admin privileges.
>> >
>> > I'm appealing to the list for help on this problem, as
>> I can't find anything in the online help about it. Here's
>> the description:
>> >
>> > In FrameMaker, I set the printer to "Adobe PDF," then
>> did a "Print to File" with both Print to File and "Generate
>> Acrobat Data" selected.
>> >
>> > In Distiller, I'm using Standard default settings with
>> Acrobat 5.0 compatibility (also standard). Acrobat Distiller
>> aborts the job with the following Acrobat Distiller error
>> messages:
>> >
>> > /CheckCompliance out of range
>> > Error in PDFX 2007.joboptions
>> >
>> > Could not open the file>  C:\Documents and
>> Settings\All Users\Application Data\Adobe\Adobe
>> PDF\Settings\PDFX4 2007 job options
>> >
>> >
>> > It appears that the .tps file was never created.
>> >
>> > When I try to look at the referenced file, I can't
>> find anything in the path beyond "All Users" on my C drive.
>> >
>> > One of the possible default Adobe PDF Settings in the
>> Default Settings dropdown menu is "PDF/X-4:2007", but I've
>> never used that.
>> >
>> > I've made pdfs successfully many times using the
>> standard setup, most recently just yesterday. I've also seen
>> this error before, and it eventually went away after much
>> sweat and worry, but I can't recall exactly what fixed it.
>> >
>> > Attempting to do a "Save as PDF" from Frame doesn't
>> work, either, but I expected that would run into the same
>> problem, so I'm not surprised.
>> >
>> > What do I need to do to get it to make a pdf for me?
>> >
>> > Thanks,
>> > Marguerite
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>
>> Are you looking for one documentation tool that does it
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>> from just one project. Fast and intuitive.  http://www.helpandmanual.com/
>>
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>
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Are you looking for one documentation tool that does it all? Author,
> build, test, and publish your Help files with just one easy-to-use tool.
> Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
> http://www.doctohelp.com/
>
> Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
> generate 8 different formats and as many different versions as you need
> from just one project. Fast and intuitive.  http://www.helpandmanual.com/
>
> ---
> You are currently subscribed to TECHWR-L as robert -at- lauriston -dot- com -dot-
>
> To unsubscribe send a blank email to
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> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
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>
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

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Follow-Ups:

References:
Re: Need help with Acrobat Distiller problem: From: quills
Re: Need help with Acrobat Distiller problem: From: Marguerite Krupp

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