Re: Accessing documentation when all the tools are from a single vendor

Subject: Re: Accessing documentation when all the tools are from a single vendor
From: David Farbey <dfarbey -at- yahoo -dot- co -dot- uk>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 03 Jan 2010 11:49:37 +0000

I have a personal suspicion about why so many corporate networks based
on Microsoft technology behave so poorly from the average user's
point-of-view. I think it's because many corporate IT departments don't
really understand two things: they don't understand how people in their
organisation actually use IT in their work (and this is especially true
when it comes to understanding "power users" like tech writers whose
work is not easy to classify), and they don't understand just how
powerful Microsoft Active Directory (AD) actually is. You can use AD to
restrict access to resources to specific groups of users, but if you
don't understand which users legitimately need to access what, you are
preventing rather than enabling the use of information resources, and
everyone suffers.

David

McLauchlan, Kevin wrote:
> That's why I wasn't using Firefox, which had previously been my browser-of-choice.
>
> It was a pleasant surprise when Chrome just happened to work with SharePoint.
> It seems to do everything else - that I ask of it... a limited set of any browser's functionality - quite well. I have no hesitation recommending Chrome.
>
> Hmm... I haven't tried Safari, yet... :-)
>
> It's also been a couple of months since I last checked for a Mac OSX version of Chrome.
>
> Cheers, Happy New Year, and all that.
>
> - Kevin (happy to have just sold his house in the supposedly "dead" period over Christmas, got his price and got his preferred closing date - woohoo!)
>
> ________________________________
> From: voxwoman [mailto:voxwoman -at- gmail -dot- com]
> Sent: Wednesday, December 30, 2009 5:33 PM
> To: Pinkham, Jim
> Cc: McLauchlan, Kevin; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Accessing documentation when all the tools are from a single vendor
>
> I haven't tried Chrome, either, but I hear it supports the latest CSS bells and whistles, so I may be checking it out soon.
>
> We get Firefox as our default browser, but we can't access any of our corporate stuff on SharePoint with it. It only works with IE.
>
> -Wendy
>
>
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--
David Farbey
david -at- farbey -dot- co -dot- uk
http://www.farbey.co.uk
http://twitter.com/dfarb

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