Re: "PDF just sucks as a help medium" (was: RoboHelp: Ready to do I do that?)

Subject: Re: "PDF just sucks as a help medium" (was: RoboHelp: Ready to do I do that?)
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>
Date: Thu, 14 Jan 2010 13:29:06 -0500

PDF isn't a bad medium for UA (dropping "Help" because it's not) but
it's certainly not the best. By the time you format your source
templates to work in a Help context, add in all your links and related
topics, and add in your bookmarks, you may as well have created a Help
format of some kind.

Time to launch is a non-issue because there are ways to launch pretty
much every Help system faster.

PDF *can* be used for UA fairly well, but especially in the case of
context-sensitive Help you're really better off researching a best-fit
Help format than trying to bend PDF to fit.

Bill Swallow
Sent from my iPhone.

On Jan 14, 2010, at 1:16 PM, Robert Lauriston <robert -at- lauriston -dot- com>

> You're comparing apples and oranges. A local online help system is
> faster than downloading a PDF because it's local.
> When viewing over the Web, I have on several occasions found PDFs
> generated with Fast Web View and hosted by a compatible Web server
> loaded faster than Web help generated by WebWorks. (Quadralay may have
> improved performance, I haven't used releases past WWP 2003.)
> PDF isn't the best format for online help, but it's by no means the
> worst.

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"PDF just sucks as a help medium" (was: RoboHelp: Ready to do I do that?): From: Robert Lauriston

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