Re: RoboHelp: Ready to do I do that?

Subject: Re: RoboHelp: Ready to do I do that?
From: Gregory P Sweet <gps03 -at- health -dot- state -dot- ny -dot- us>
To: ASK TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, techwr-l-bounces+gps03=health -dot- state -dot- ny -dot- us -at- lists -dot- techwr-l -dot- com
Date: Fri, 15 Jan 2010 16:55:35 -0500

Hi Missy,

Sorry to be late on this thread, but since I skimmed the whole thing and
did not see anyone else mention it, have you looked at the new AIR Help
output from Robohelp. It would require that the user install Adobe AIR but
it also:

â Runs from a web server or as a stand alone when you can't or don't want
connect to the web
â Supports Windows/Mac/Linux
â Includes a feedback feature to allow user to contribute to the help file
(comments can be moderated)
â You can publish update to the server and then even those user who
typically work offline get the updates the next time the let the help
connect to the web
â Includes a button to create a PDF for anyone that wants a printed copy
(yes I previously complained in this forum that these PDFs are not well
â Adobe is working diligently to get AIR the same kind of market ( they
claim ~80% of PCs have it now)

All of this seems to meet your employer's requirements and then some.

I am working to switch over to AIR help ASAP as I see it solving a lot of
problem for me.




techwr-l-bounces+gps03=health -dot- state -dot- ny -dot- us -at- lists -dot- techwr-l -dot- com wrote on
01/14/2010 12:39:59 PM:

> From: Missy Smith <techpubsmistress -at- live -dot- com>
> To: ASK TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
> Date: 01/14/2010 12:40 PM
> Subject: RoboHelp: Ready to do I do that?
> Sent by: techwr-l-bounces+gps03=health -dot- state -dot- ny -dot- us -at- lists -dot- techwr-l -dot- com
> My new employer wants to make our help system available to our
> customer to download. What files are needed to create a "portable"
> help system? Is this still WebHelp?
> Personally, I don't know why it is so critical to offer a
> downloadable help system to customers. I can't understand why they
> can't use a .pdf. All of our products are unique and the manuals are
> quite navigatable through pdf. Any thoughts?
> Missy
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RoboHelp: Ready to do I do that?: From: Missy Smith

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