RE: Address this. . .

Subject: RE: Address this. . .
From: <kathleen -at- writefortheuser -dot- com>
To: "McLauchlan,Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
Date: Mon, 15 Mar 2010 07:49:11 -0700

I recently read a book called "Weird Ideas that Work," which analyzes
how companies can promote innovation. One of the things he says is that
people don't like change. Is that what's going on here, Kevin? I'm a bit
puzzled about how you've rejected peoples' comments, unless they agree
with your way of doing things.

Were you just looking for validation when you originally wrote? My take
on the responses is that some people see the term "address" the same way
you do, and others don't. Same for how to deal with release notes.

If it works for your company and you're happy with it, I don't
understand all the hoo hah.


> -------- Original Message --------
> Subject: RE: Address this. . .
> From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
> Date: Mon, March 15, 2010 9:28 am
> To: Bill Swallow <techcommdood -at- gmail -dot- com>
> Cc: "kathleen -at- writefortheuser -dot- com" <kathleen -at- writefortheuser -dot- com>,
> "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
> Bill Swallow [mailto:techcommdood -at- gmail -dot- com] working from
> his definition of "addressed" as "fixed perfectly (according
> to me) and on my schedule", said:
> > > You wouldn't consider performing the research, discussion
> > > and evaluation on any of
> > > those three to be "addressing" them?
> >
> > Not when I've given you money and expect results yesterday, no matter
> > how many times you tell me your schedule.
> So "address" is exactly the same word as "fixed", in your dictionary.
> Could I ask what dictionary that is, please?
> I might need to review a copy to see what OTHER words this
> particular customer is reading in ways that I never intended.
> - K


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