Re: IE security update on Jan 21 broke link to htm from chm

Subject: Re: IE security update on Jan 21 broke link to htm from chm
From: "Tina Gray" <tina -dot- gray -at- kewill -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 22 Mar 2010 11:43:14 -0400

Hi Keith,



Thanks for trying it out for me.



It must partly be a RoboHelp issue because changing the link to
./readme.htm (as you say is correct when the readme.htm and chm are in
the same directory) causes a 'This program cannot display the webpage'
error page when you click on the link in the chm. Also, when I looked at
the hyperlink properties, the ./ had been removed as if RoboHelp just
doesn't recognize it.



When I tried the absolute path (browsing to the readme.htm and selecting
it when creating the hyperlink in RoboHelp), and compiled the chm, the
link was not created at all. Very strange. Again, I think it's a
combination RoboHelp and IE patch issue.



In response to Mike who suggested testing on a 'clean' machine, we
didn't try that, but all of our customers will have had the product and
chm on their machine (almost all are upgrades, hardly any new
customers), so even if we figured out how to fix it locally on our
machines, I'm not sure we could do the same on our many customers'
machines.



Thanks!

- Tina



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