Re: Context-sensitive help for rolling releases?

Subject: Re: Context-sensitive help for rolling releases?
From: Harry S <s -dot- harry77 -at- gmail -dot- com>
To: Ed <hamonwry12 -at- hotmail -dot- com>
Date: Thu, 1 Apr 2010 12:42:51 +0530

I use FM, WebWorks, and RoboHelp for help generation. The context-sensitive
help (CSH) continues to work well for existing topics & screens. However, it
doesn't work for new topics and also for the changed screens. I have to work
with developers to get the mapping corrected.

On Thu, Apr 1, 2010 at 1:51 AM, Ed <hamonwry12 -at- hotmail -dot- com> wrote:

> The company I work for rolls out releases to our software frequently (it's
> a
> web-based app). I'd like to add context-sensitive and/or embedded help, but
> the software changes often, and the number of topics is continually
> growing.
> I'm concerned that the context IDs would be out of sync from
> release-to-release; is this a valid concern?
> I've never created context-sensitive help, but I have an understanding of
> the concepts and process. I'm working in Frame 7.2 and Flare 6.
> Thanks,
> -=Ed.

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