Re: wikispaces.....

Subject: Re: wikispaces.....
From: Sean Diggins <diggo -at- westnet -dot- com -dot- au>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 13 May 2010 17:22:27 +0800 (WST)

I can highly recommend Confluence. Pricewise it's a steal considering the power (compared to Sharepoint, for example). The support is very good and the product is mature, with permission capabilities suitable for enterprise use. Our users love the Office Connector, but they also like using wiki markup. Very easy once you know how.

Gotchas? Namespace issues associated with "spaces vs pages" affected my company when designing heirarchical taxonomies, but there are some excellent (free) workarounds.
Cant copy/paste or dragndrop pics directly into the built-in WYSIWYG editor, but our users mostly edit in Word. The users who prefer using markup are savvy enough to load the pics manually.

Confluence has excellent version managment and is very useful for managing documentation, particularly when using it with the AdHoc Workflows addon.

We run a "behind the firewall" instance, using MySQL as the database. I spent many months evaluating competing products before selecting Confluence. It was the right decision.

Atlassian also sells a Sharepoint connector for Confluence. This is mostly purchased by companies already using Sharepoint. Interestingly, a common problem affects companies using Sharepoint and then adding Confluence: the users almost immediately cease using Sharepoint. They prefer Confluence.

I'm currently working on ensuring our Confluence instance obeys some of the principles behind the 960 Grid ( http://960.gs/ ), including autoflow text columns. Since we only use Firefox within our company, we can take full advantage of the -moz-multi-column CSS attributes.

The Refined Wiki theme for Confluence seems nice:

www.refinedwiki.com

We've created a similar approach in-house using free addons.

Sean



----- Original Message -----
From: "Connie Giordano" <connie -at- therightwordz -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Sent: Wednesday, 12 May, 2010 10:25:35 PM GMT +08:00 Beijing / Chongqing / Hong Kong / Urumqi
Subject: RE: wikispaces.....

Do check out the Confluence website for plug-ins. Some are free, some have a
cost associated. In particular the scaffolding plug-in and the Composition
plug-in from CustomWare provide some powerful navigational and formatting
tools that dramatically improve usability. I don't work for them, but I
loved working with Confluence in my last gig.

Connie Giordano

-----Original Message-----
From: techwr-l-bounces+connie=therightwordz -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+connie=therightwordz -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Melissa Nelson
Sent: Wednesday, May 12, 2010 9:29 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: wikispaces.....


Talk about perfect timing! My company decided to start a wiki using
Confluence. I have looked at it a little bit, I will be contributing FAQs to
the Wiki and I had been wanting to do them in either Flare or RoboHelp, but
I am not sure if either of those would work with a Wiki and I am hoping for
suggestions on the best way to add FAQs to a Wiki. I would like the question
to link to the answer.



Thanks!



Meliss









> Date: Wed, 12 May 2010 08:32:24 -0400
> Subject: Re: wikispaces.....
> From: merylster -at- gmail -dot- com
> To: techwr-l -at- lists -dot- techwr-l -dot- com; arnoldburian -at- gmail -dot- com
>
> I really like Confluence also. It integrates very well with Jira, their
bug
> tracking software also. It's very easy to use and encourages
participation.
> Also very granular access control.
> Yes, it's expensive, but IIRC you can download a personal copy for free to
> try it out.
>
> Meryl
>
> On Wed, May 12, 2010 at 8:18 AM, Arnold Burian
<arnoldburian -at- gmail -dot- com>wrote:
>
> > Al-
> >
> > Take a look at Confluence from Atlassian. Their products are enterprise
> > class, and they offer a hosted model. We use a few of their products,
which
> > are pretty darn rock solid. They do charge enterprise class pricing,
too.
> > :)
> >
> > -Arnold Burian
> > http://www.unconditionaltext.com
> >
> >
> >
> > >
> > >
> > >
> > >
> > > ------------------------------
> > >
> > >
> > >
> > > Message: 4
> > >
> > > Date: Tue, 11 May 2010 11:07:48 -0400
> > >
> > > From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
> > >
> > > Subject: wikispaces.....
> > >
> > > To: <techwr-l -at- lists -dot- techwr-l -dot- com>
> > >
> > > Message-ID: <20100511150712 -dot- 699E41022F5 -at- web -dot- techwr-l -dot- com>
> > >
> > > Content-Type: text/plain; charset="us-ascii"
> > >
> > > Hi all,
> > >
> > > I just got a contact to help set up a wiki for one of my clients. The
> > >
> > > requirements are the wiki has to be on a hosted service; it has to be
> > >
> > > portable; and it has to have a solid user base. Currently, they are
> > looking
> > >
> > > at wikispaces. The original material will be generated using Word and
> > then
> > >
> > > imported.
> > >
> > > Has anyone had experience with workspaces and what sort of snags
should I
> > > be
> > >
> > > aware of when developing and uploading content? Are there any
comparable
> > >
> > > wikis out there to wikispaces?
> > >
> > > Thanks,
> > >
> > > Al Geist
> > >
> > > Technical Communicator, Help, Web Design, Video, Photography
> > >
> > > Office/Msg: 802-872-9190
> > >
> > > Cell: 802-578-3964
> > >
> > > E-mail: al -dot- geist -at- geistassociates -dot- com
> > >
> > > Website: www.geistassociates.com
> > >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
> > Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> > produce desktop, Web, or print deliverables. Just write (or import)
> > and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com
> >
> >
> > - Use this space to communicate with TECHWR-L readers -
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> >
> >
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> Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> produce desktop, Web, or print deliverables. Just write (or import)
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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