TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
You are precisely describing our IT department. I always wondered what
rock they had crawled out from under.
-----Original Message----- From: Peter Neilson
Raytheon has been a successful vendor to the US military for decades. It
might be worthwhile to study their strategy. As I understand it, they
come up with a bid to do /precisely/ what was asked, and nothing more,
cutting their costs to the bone or less. They understand that the
original specification for the project will be incorrect, and that (this
is the key) the project will have to be augmented or done over.
The people working on the project generally are not paid well, and are
told not to make suggestions or corrections. Instead, work is judged to
be complete once it appears to match specifications.
If, during the ongoing development, the customer asks for changes, that
is an extra price to be negotiated or even put out for a new bid. But of
course Raytheon now has the inside track.
Eventually the system will be delivered, and the brass will discover
that is not what they wanted, but instead what they asked for. The RFQ
for the second version of the system goes out, and Raytheon is best
poised to win the bid.
Gain access to everything you need to create and publish documentation,
manuals, and other information through multiple channels. Choose
authoring (and import) as well as virtually any output you may need. http://www.doctohelp.com/
- Use this space to communicate with TECHWR-L readers -
- Contact admin -at- techwr-l -dot- com for more information -
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-